In a major relief for PNB (Punjab National Bank) customers, the bank has announced a policy that can credit up to ₹1 lakh to eligible account holders under certain conditions. This benefit is part of the Deposit Insurance and Credit Guarantee Corporation (DICGC) scheme backed by the Reserve Bank of India (RBI).
What Is the ₹1 Lakh Benefit for PNB Customers?
If a bank account holder’s money becomes inaccessible due to banking disruptions, technical issues, or insolvency, the DICGC ensures a safety cover of up to ₹5 lakh. However, in some recent cases where temporary account freezes or recovery situations were triggered, eligible PNB users have reportedly received up to ₹1 lakh compensation credited directly by the bank under preliminary grievance redressal.
Who Is Eligible for the ₹1 Lakh Credit?
PNB has not issued a blanket scheme, but internal reports suggest the amount applies in cases involving:
- Account freeze errors
- Fraud recovery refunds
- Technical deduction reversals
- Unsettled claim settlements
- DICGC-triggered preliminary disbursements
Customers must have a valid, active savings or current account with proper KYC. The credited amount appears as “settlement amount” or “reversal credit” in the bank statement.
How to Check If You Are Eligible
To see if your account qualifies for the ₹1 lakh benefit:
- Visit your nearest PNB branch and inquire under “DICGC refund” or “grievance settlement”
- Use the PNB mobile banking app or net banking to check recent credit entries
- Call PNB’s toll-free number 1800 180 2222 or 1800 103 2222 for details
Important Tip for Customers
Make sure your PNB account is KYC-compliant and regularly monitored. Keep grievance complaints well-documented with reference numbers if any deduction or technical issue arises. In some cases, early complaint filing increases the chance of receiving compensation benefits.
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